Privacy Policy

You can trust TecSec Services Limited to ensure we keep your data safe because your privacy and security is extremely important to us. All information that you share with us will only be used with your permission and we will share with you all data held if you request that of us.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server in the UK, and we will fully comply with all applicable UK Data Protection and consumer legislation. Under the General Data Protection Regulation GDPR (EU) 2016/679 it ensures you have the right on how and with whom your data is used and stored.

We confirm that any personal information which you provide to us and any user information, from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

  • Providing information about products and services
  • Dealing with your enquiries and requests
  • Supplying our products and services to you (please note we require your personal data to enter into a contract with you)
  • For statistical or survey purposes to improve this website and its services to you
  • To serve website content to you
  • To send periodic marketing letters and emails you have opted into.  For any emails we send you can unsubscribe at any time by clicking the unsubscribe link at the bottom of every newsletter.

Information We Collect

Information you voluntarily provide to us

When you submit information to us via a web form on our site or sign up to our mailing list you will find additional information about how we will use that data within the form itself. The personal information collected from you may include your name, company name, email address and telephone number as well as any further information we may need to process your request. We use this information to respond to your request and/or to send you updates, information about services, events and guides based around our IT and Risk Management services.

Information we collect automatically

With consent gained via a cookie notification bar displayed at the bottom of our web site, we use Cookies and Google Analytics to collect and store information about how you use our website. We also use pixels and web beacons, to analyse trends, administer the website, track users’ movements around the website, and gather demographic information about our users.

Embedded Content

Pages on this site may include embedded content, like YouTube videos, LinkedIn, Vimeo videos, our Twitter feed or a Facebook Like button. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use.

LinkedIn

We may use the information we collect from any LinkedIn Lead Gen Form to respond to your inquiries and provide information about our products or services or to send you promotional materials or newsletters, subject to your consent. LinkedIn has its own cookie and privacy policies over which we have no control. See their privacy policy here: LinkedIn Privacy Policy

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it.
See their privacy policy here: Facebook Privacy Policy

Twitter

We may use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it.
See their privacy policy here: X Privacy Policy

YouTube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it.
See their privacy policy here: YouTube Privacy Policy

Consent Choice

We provide you with the choice to accept embedded content or not, we prompt consent boxes for all embedded content and no data is transferred before you consented to it.

Cookies

Third Party Access to Your Data

We don’t share your data with third-parties in a was as to reveal any of your personal information with the following exceptions.

Zoho CRM

If you complete one of our contact forms or sign up to our newsletter your contact details will be stored by Zoho.
For more information on Zoho’s privacy policy, please click here: Zoho Privacy Policy

Halo CRM

We use Halo CRM to help manage our client’s online ticketing and customer support.
For more information on Halo CRM privacy policy, please click here: Halo Privacy Policy

Third Party Access to Your Data

We use HTTPS/TLS throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured by third parties without authorisation.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity and will contact affected users if needed.

Third Party Links

Occasionally at our discretion, we may include or offer third party products or services on our website. These have separate and independent privacy policies. We therefore have no responsibility or liability for the content of these linked website. We recommend that you read their privacy policies so you can understand the way your personal information may be handled by these providers. Nonetheless we seek to protect the integrity of our website and welcome any feedback about these websites.

Data Retention

We only keep your personal data for as long as we need to in order to use it as described above and/or for as long as we have your permission to keep it.

Amendments

We may amend this Privacy Policy from time-to-time. When we amend this Privacy Policy, we will update this page accordingly. We recommend that you check this page regularly to keep up to date.

Your Data Rights

General Rights

If you have a registered account on this site or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).

If you wish that all your data is erased, we will no longer be able to offer any support or other product related services to you.

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information please contact our Privacy Compliance Officer at dataprotection@tecsec.co.uk or by mail to TecSec Services Limited, 8 Meadow Court, Amos Road, Sheffield, S9 1BX

TecSec Services Limited is registered in the UK Company Number: 05755671 and VAT Number: GB 889 034 975

Updated: March 2025