As IT professionals, we have encountered and helped solve a large range of different IT issues. These range from a printer or scanner not connecting, to a full server failing and a client nearly losing their data.

The fact of the matter is, that any IT problem – no matter how large or small – is still a problem and can cause significant disruptions to your day, if not longer.

Therefore, at TecSec, we stand by the notion that there is no such thing as a stupid question, trust us, our team knows this phrase all too well as it is one of our Technical Director’s favourites.

We understand that it can be intimidating having to report an issue to your IT team or support company, with what you may believe to be a silly mistake or something as simple as needing your password resetting. Let us reassure you, however, that this is what we are here for and if you have an issue, no matter how ‘insignificant’ you may think it is, we are here to help.

We are all the same in that we don’t want to be judged and might feel embarrassed just because we aren’t particularly knowledgeable on a subject, such as IT. Well, we don’t expect you to be an expert in IT, backup or compliance. That’s our area of expertise, and we love to help people!

If you would like to discuss how we can help you with current or past IT problems, please don’t hesitate to email us at or call our friendly team on 0114 223 8000.