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Are you losing money and your best employees because of slow technology?

By | Data Protection, GDPR
slow technology

£1,730. That’s what UK businesses lose every hour, on average, to downtime and slow technology. That adds up to £3.6 million across the year for the UK. This is an industry estimate and, chances are, it’s actually a lot higher.

Slow technology and downtime steals the time of your workforce, the most important resource you have. Plus it can really frustrate your staff. Job hunting is rife in January and believe it or not, small frustrations in the work environment- such as slow technology – are one of the main reasons for staff becoming dissatisfied in their work.

Downtime, slow computers, and constant printer issues all have a surprisingly long-term impact on staff satisfaction levels. And will add to the emotional reason lots of people leave one job for another.

This, on top of the fact that the average UK business loses a massive 545 hours of staff productivity per year due to downtime, doesn’t bode well for either a happy workforce, or a successful business.

In our experience, it’s mostly older technology, or technology that’s not been proactively maintained every day, that’s most likely to cause problems.

A new year is the perfect time to inject some life into your slow and unreliable systems. Imagine what a difference it could make if you told your staff that you’re upgrading systems in January to speed things up and make their jobs easier? It could be a deal breaker for some employees, and the success of your business in 2019.

A conversation with us today can help you put plans in place to upgrade your computer systems and give everyone something exciting to look forward to in January.

GDPR urgency has gone, but the law hasn’t!

By | Data Protection, GDPR
GDPR q & A guide

Back in May, we all heard a lot about the new GDPR regulations coming into force.

Inboxes were filling up with ‘Please consent to us mailing you’ messages and there was a real sense of urgency to get everything in order before May 25 2018. Except, knowing what ‘everything in order’ looks like, was and still is a bit of a grey area to many businesses.

Since then, a lot of business owners, managers and employees have been adopting a head in the sand approach. This is normal and it’s driven by a genuine lack of understanding of the new law. But, the GDPR is law, and it is very much still there, despite the hype having died down.

We believe it’s only a few months till the regulator starts naming and shaming companies that break GDPR. Once they do that, the public humiliation will be there in Google searches for the offenders for years to come. There’ll be some big fines too.

We are data security experts and we have put together a simple Q&A guide so that you know exactly what you need to do.

It’s totally free and doesn’t include any legal jargon, we’ve just answered the most frequently asked questions that have been put to us.


Keeping calm in a crisis

By | Cyber Security, GDPR, IT Support, Training
Leadership in crisis

We’ve been seeing a lot of clever Phishing email attacks lately, where the hacker gains access to your email and plays a long game. Once employees realise what is happening, the first response is quite naturally one of sheer panic.

If you are a company owner or team leader, it’s important that you can remain calm in a crisis and can inspire those around you to do the same. In some situations, though, it’s hard to achieve calm when it feels like the walls are falling down around you. Technology related disasters can test even the most stoic of leaders and cause mass panic.

Hackers might pretend to be you, emailing your staff asking them to make a bank payment. The message will be laced with urgency and you’d be surprised how many staff will fall for it.

Once your email has been compromised, there are many things they can do to damage your business. Seeing such a situation unravel in front of your eyes will inevitably cause panic, confusion and distress. Our advice is to not put yourself at risk in the first place, and to take measures now to prevent an attack in the future.

These kinds of scenarios are common to us and we’re constantly adding new tools to our toolkit of services to help to protect you. Be a good leader and take proactive action to protect your business and your employees. Contact us to get the ball rolling.

Why you need to tighten up your IT security

By | Cyber Security, GDPR, IT Support
IT security GDPR fines

It is second nature for us to make sure our cars, offices and homes are locked up, with windows and doors closed so intruders  cannot gain access to our belongings.

So why  don’t we treat our IT security with the same level of caution? With the GDPR now in place, the importance and necessity of securing all personal data is a must.

However, with 44% of businesses stating last year that they don’t view strong security as a priority can you really say your data is secure? Do you trust your business and the businesses you work with to protect your data and make sure their IT security is up to standard?

At TecSec Services Ltd, we believe IT…… Read on

70% of businesses are still behind on the GDPR

By | Cyber Security, Data Protection, GDPR
comply with GDPR

Believe it or not, it’s been almost five months since the GDPR came into force.
International statistics suggest that 70% of businesses are unable to address individuals’ requests for copies of their personal data – a core element of Articles 15 and 20 of the regulation. Many other companies said they had struggled to get their policies and procedures up to scratch and admitted they were adopting a ‘head in the sand’ approach.

As of September 2018, the Information Commissioners Office (ICO) was yet to prosecute any non-compliant organisation. But that doesn’t mean they’re not going to, and it’s expected that those falling behind will be identified in the very near future.

It seems that a lot of businesses don’t want to draw attention to the fact that they weren’t compliant with the GDPR when it came into force on 25 May. Instead, they are taking no action and remaining non-compliant.

There are two points that we really want to stress here:
1) Admitting that you aren’t currently compliant will not, in itself, result in a fine or you being reported to the ICO. This would only happen if a breach has occurred since the 25 May 2018 which is reported to the ICO.
2) Remaining non-compliant simply isn’t an option. The GDPR is law, therefore, if you don’t comply, you are breaking the law.

We have recently been talking to many companies in and around the Sheffield City Region who have reached out for help, acknowledging that running the risk of non-compliance simply isn’t worth it.

Don’t be afraid to ask for help. It isn’t too late and within just a few days, we could get your organisation compliant with all your data security requirements.

TecSec is an IASME certified body with the GDPR gold standard, and we are also an IASME Certification Body. This means we can work with clients to bring you in line with the IASME standard, and compliant with the GDPR – helping you to avoid a hefty fine should you be found to breach the regulation.
To put your business’ data security in the safest hands, just get in touch with us today.

You could be one click away from disaster

By | Cyber Security, GDPR

Do you know what phishing really means? How it happens, what the consequences can be, and more importantly, how to prevent it happening?

At its simplest, it’s a hacker sending you an email, pretending to be someone else. Perhaps a supplier sending an invoice, or even an email from a customer. Someone in your business (maybe even you) clicks on a link in the email, genuinely not meaning to do any harm. That’s it, just like that, the hacker gets access to their computer. And often from there they will spread malware into other parts of your IT system.

At TecSec we see this a lot and it’s worrying how effective hackers can be. We often hear that business owners believe their staff will never fall for such a thing. In our experience, the smartest most reliable people are the ones most likely to fall for it.

Our brand-new guide will show you how to protect your business. We hope you’ll find it easy to digest and understand, with some simple steps you can implement straight away. Just click on this link to download your copy.

If you would like to speak to a trusted IT professional about protecting your company from phishing attacks, just get in touch with us.

Did you know you could do that in Office 365?

By | IT Support, Time management
Windows 365

Microsoft Office 365 has all sorts of wonderful features, have you ever taken the time to have a good look around and find them all?

We are big fans of Office 365 here at Tecsec. There are lots of ways the software can really boost your team’s productivity levels and efficiency. It is also great for more flexible working, offering many ways to work closely with your team when you aren’t sat in an office together.

Find out more about Windows 365 here..

Is working on your commute worth the risk to your data?

By | Cyber Security, Data Protection, GDPR
Commuting risk

The BBC recently featured an article querying whether commuters should be paid for the extra work they complete whilst travelling.

Whilst we applaud people’s dedication to their jobs, from an IT security perspective, they are posing a risk to their company by working outside of the secure office environment.

If you’re using an un-secure connection to visit websites that don’t have an SSL certificate (meaning their website is read as ‘not secure’ by your web browser), it could result in your login details being intercepted using packet sniffing.

What is packet sniffing? Continue reading…

The IT problem that will affect 1 in 3 businesses

By | Cyber Security, IT Support
2020 problem

In 2020, some of the most commonly used business software is coming to the end of its life. That means it will no longer be supported by Microsoft, and as a result, anyone using that software will be faced with several problems.

If it breaks, it’s not going to get fixed and support will be hard to come by when you come across a problem. End of life software is not compliant with the GDPR, which means your business is non-compliant. Perhaps most worryingly, end of life software is extremely vulnerable to hackers, you simply aren’t protected well enough.

What software are we talking about? Continue reading….