TecSec’s Support

We have invested heavily in IT support tools that allow us to support you remotely, working proactively in the background without interference to your day to day work.

Our remote IT support package will equip you with almost unlimited support over the phone and email.

As with all our IT support packages, through our remote support, we aim not just to resolve the immediate problem, but to identify and remedy the underlying cause.

Automated Ticket Creation

Remote Engineer Access

Remotely investigate and remedy issues

Remote 24/7 monitoring

Benefits of using our Support:

Our experienced IT engineers will investigate, diagnose and mitigate issues remotely, with little to no interference to your working day.

Practically Unlimited Telephone and Remote Support

Direct Access to Engineers via a Priority Support Number or Email

Single point of contact for all IT related issues

We aim not just to resolve the immediate problem, but to identify and remedy the underlying cause

Investigation and remediation can occur as soon as access is granted remotely, instead of having to wait for an engineer to arrive onsite.