According to figures from Transport for London, there are:

More than 30,000 lost phones sitting in their lost property room


Two laptops are left on the underground every single day.

With busy lifestyles, multiple digital devices and the various distractions around us, it’s all too easy to lose stuff. It’s very annoying when it happens, but more than this, it could be completely devastating to your business.

How will you react when an employee tells you that they’ve lost their work mobile or laptop?

Yes, the device will obviously need replacing, that’s the easy bit, but the further implications it could have on your business are very serious.

If it happens, you should be thinking:

Has everything been backed up?

Can the device be remotely wiped?

What personal data have they just lost? And should this be reported to the ICO?

Has the device and data stored been stolen? What if someone accesses the data? Is it encrypted?

How does this affect your company’s security?

And then, there are the practical questions:

How long will it take to replace the device?

What’s the cost of replacing it?

How will that employee get stuff done without their device?

Who do we have to inform about the loss?

Lost devices are a huge data security risk. Even when an employee loses their personal device, it has implications for the business if they use it to access company data.

Under the GDPR, a personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches that are the result of both accidental and deliberate causes. It also means that a breach is more than just about losing personal data.

It would be your businesses responsibility to report this breach to the ICO in 72 hours.

This is another area of risk in your business that can be mitigated if you work with data security specialists to put plans in place, in case the worst should happen.

Contact us today and let’s do a strategic review on:

  1. Your lost device policy
  2.  How data is backed up, and
  3.  Data security

We can help to minimise the dangers of a lost mobile phone or laptop, because things do get lost and stolen – let’s make sure it’s not your business data!