We’ve been chatting to loads of business owners and managers around here, over the last few weeks. And we’ve heard some real horror stories about lazy IT support companies.
Of course, when the lockdown first happened, it was so sudden that everyone was caught on the hop. Just like all IT support companies, we had the busiest fortnight in our history.
But critically, we put our clients first. And made sure that all our clients and their teams were set up correctly for safe, secure at home working.
Then we phoned them regularly, to see what frustrations they had working from home. And of course we did whatever we could to help fix all problems.
We’ve been so humbled to receive fantastic praise from our clients. Like this:
I just wanted to say a big thank you from our team to yours at TecSec Services.
I’m getting so much positive feedback from both of our offices about the work your team has done and everyone now knows all the engineer’s names as they have done so much work for us.