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IT Support

Keeping calm in a crisis

By | Cyber Security, GDPR, IT Support, Training
Leadership in crisis

We’ve been seeing a lot of clever Phishing email attacks lately, where the hacker gains access to your email and plays a long game. Once employees realise what is happening, the first response is quite naturally one of sheer panic.

If you are a company owner or team leader, it’s important that you can remain calm in a crisis and can inspire those around you to do the same. In some situations, though, it’s hard to achieve calm when it feels like the walls are falling down around you. Technology related disasters can test even the most stoic of leaders and cause mass panic.

Hackers might pretend to be you, emailing your staff asking them to make a bank payment. The message will be laced with urgency and you’d be surprised how many staff will fall for it.

Once your email has been compromised, there are many things they can do to damage your business. Seeing such a situation unravel in front of your eyes will inevitably cause panic, confusion and distress. Our advice is to not put yourself at risk in the first place, and to take measures now to prevent an attack in the future.

These kinds of scenarios are common to us and we’re constantly adding new tools to our toolkit of services to help to protect you. Be a good leader and take proactive action to protect your business and your employees. Contact us to get the ball rolling.

Why you need to tighten up your IT security

By | Cyber Security, GDPR, IT Support
IT security GDPR fines

It is second nature for us to make sure our cars, offices and homes are locked up, with windows and doors closed so intruders  cannot gain access to our belongings.

So why  don’t we treat our IT security with the same level of caution? With the GDPR now in place, the importance and necessity of securing all personal data is a must.

However, with 44% of businesses stating last year that they don’t view strong security as a priority can you really say your data is secure? Do you trust your business and the businesses you work with to protect your data and make sure their IT security is up to standard?

At TecSec Services Ltd, we believe IT…… Read on

Did you know you could do that in Office 365?

By | IT Support, Time management
Windows 365

Microsoft Office 365 has all sorts of wonderful features, have you ever taken the time to have a good look around and find them all?

We are big fans of Office 365 here at Tecsec. There are lots of ways the software can really boost your team’s productivity levels and efficiency. It is also great for more flexible working, offering many ways to work closely with your team when you aren’t sat in an office together.

Find out more about Windows 365 here..

The IT problem that will affect 1 in 3 businesses

By | Cyber Security, IT Support
2020 problem

In 2020, some of the most commonly used business software is coming to the end of its life. That means it will no longer be supported by Microsoft, and as a result, anyone using that software will be faced with several problems.

If it breaks, it’s not going to get fixed and support will be hard to come by when you come across a problem. End of life software is not compliant with the GDPR, which means your business is non-compliant. Perhaps most worryingly, end of life software is extremely vulnerable to hackers, you simply aren’t protected well enough.

What software are we talking about? Continue reading….

Sheffield’s new IT security risk: Cloud malware affects 1 in 3 companies

By | Cyber Security, Data Protection, IT Support
cloud malware

There’s a new IT security risk facing Sheffield’s businesses, as more and more of us are signing up for new apps and storing data in the cloud.

Our data security expert, Phill McManus, has been reviewing recent research, which shows up to 55% of files stored in the cloud can contain malware.

This is malicious software, which only needs to be downloaded to one computer – and can then spread easily through a whole network.

Read on and learn how malicious software is gaining access to the cloud.

Is your Password secure?

By | Cyber Security, IT Support, Training

Technology is being utilised more and more, which has its benefits but also makes the risk of a cyber-attack a lot higher.

Why? Because technology is now used for anything from banking, to shopping, to checking and sending emails. Whilst making things easier, it also means we are easier to target by hackers to snatch details and gain access to all your accounts.

Here are some tips about Account security:

Do you have a HP laptop?

By | IT Support

If you have an HP (Hewlett Packard) laptop, please contact us immediately.

The company has announced a worldwide voluntary recall and replacement program for certain laptop batteries.


Because the batteries have the potential to overheat, posing a fire and burn risk to you.

This affects laptops sold between December 2015 and December 2017.

Call us at 0114 223 8000 and we can check your battery and advise you on your next step.

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By | Cyber Security, Disaster Recovery, GDPR, General, IT Support, Risk Management, Training
Backup Tape Mess

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