“hope for the best, prepare for the worst”- Proper preparation will help protect your business from the practical restrictions imposed by a pandemic.
If you aren’t thinking about the what if scenarios of what could affect your business, how can you prepare?
Business Continuity isn’t only applicable when “disasters” such as a ransomware or hardware failure occur, it can also help prevent downtime by enabling staff to work from anywhere. For instance, in the event of a pandemic such as the one we are experiencing now or the more common “snow day”.
The outbreak of coronavirus is highly likely to affect the staffing of your business and now is the time to ensure you are covered.
It’s time to take action!
How do you ensure that it’s business as usual?
Consider the following:
If you are a TecSec telephony client, your desktop IP Phone can work on your home network. You will need a power supply and patch cable (to plug into your router)- your phone will now work as it did in the office.
If you are not a TecSec client, we can still help you.
TecSec offer a range of telephony continuity solutions which can work alongside your current systems (Inc. soft phones, voicemails, mobile integration and more.)
To maintain the same level of communication within your business, email accounts need to be accessible from home. We recommend 365 as an email solution, a key benefit being the ability to access email seamlessly from anywhere.
Additionally, 365 includes Microsoft Teams for instant messaging, screen sharing, video conferencing and audio calls between Teams users.
Secure your staff’s home Wi-Fi/ Network-
Implement basic security measures such as; changing the default password on your router, make sure the wireless is properly encrypted and use a software firewall on your devices.
Implement a Virtual Private Network (VPN)-
When accessing confidential data on your company’s servers from outside the business network, it’s important to use a VPN to authenticate your staff and to encrypt the connection.
If you are going to allow staff to use their own devices, make sure you have a comprehensive Bring Your Own Device (BYOD) policy in place.
Where staff are using company equipment outside of the office you should already have put in place security to protect the connections and be using an Acceptable Use Policy.
The device when being transported should always be on your person or locked away securely, out of sight. If being used in a public place, avoid public Wi-Fi and be aware of your surroundings (e.g. who is around you and what you are viewing).
When working at home, ensure the device is locked when unattended and locked away securely when not in use.
All devices used outside the office should be encrypted, not simply password or PIN protected.
Security needs to be at the forefront of everyone’s minds.